Privacy Policy:
- Introduction
Welcome to our Privacy Policy. This document outlines how Potent Global Solutions collects, uses, discloses, and protects information obtained from users (“you” or “user”) of our website www.potentglobalsolutions.in and any related services, features, content, or applications (collectively, the “Services”).
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand our practices regarding your data and to inform you of your privacy rights and legal protections.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Services immediately.
This Privacy Policy is an electronic record in terms of applicable Information Technology laws and rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
- Effective Date and Updates
This Privacy Policy is effective as of 01/01/2025. We reserve the right to update, modify, or revise this Privacy Policy at any time in our sole discretion. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We will make reasonable efforts to notify you of any material changes by posting a notice on our website or sending you an email, but you are responsible for regularly checking for updates. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.
We will treat your information in accordance with applicable laws and regulations. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.
- Scope
This Privacy Policy applies to all information collected through our Services, as well as any related services, sales, marketing, or events. It outlines our privacy practices regarding collection, use, and safeguard of your information through the Services and the services offered thereupon.
- Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
– Performance of a contract when we provide you with our Services
– Your consent when you explicitly agree to certain uses of your information
– Legitimate interests of our business that are not overridden by your rights
– Compliance with legal obligations under applicable laws
- Information We Collect
– Personal Information
We may collect the following categories of personal information:
– Identification
Information**: Name, email address, postal address, phone number, username, password, and other similar identifiers.
– Contact Information: Mailing address, billing address, email address, and telephone numbers.
– Financial Information: Credit/debit card details, banking information, payment history, transaction records, billing information, and financial account credentials. Note that we do not store complete credit card information on our servers; this is processed by our secure third-party payment processors.
– Account Information: Account settings, preferences, and usage history.
– Communications: Records of your interactions with us, including customer service communications, feedback, survey responses, and incoming/outgoing messages.
– Professional Information: Employment history, educational background, professional qualifications, job title, business information, and workplace details.
– Device and Technical Information: IP address, browser type, operating system, device identifiers, language preferences, referring URLs, access times, error logs, and crash data.
– Location Information: General location based on IP address or more precise location when permitted by you.
– User Content: Any content that you create, share, upload, or provide through our Services, including posts, comments, images, videos, and other materials.
– Products and Services Information: Information about products and services you are interested in or require more information about.
- Information Collected Automatically
When you use our Services, we or our third-party service providers may automatically collect certain information about your device and usage patterns, including:
– Log Data: Information that your browser sends whenever you visit our website, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
– Usage Data: Information about how you use our Services, including page views, clicks, time spent on pages, navigation paths, search queries, features used, and interaction patterns.
– Device Information: Information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, mobile network information, and device settings.
– Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, local storage, and similar technologies. Please see our “Cookies and Similar Technologies” section below for more details.
– Network Information: Information about your network connection, including your ISP, connection speed, and bandwidth.
- Information from Third Parties
We may receive information about you from other sources, including:
– Business Partners: Information shared by our business partners, such as marketing or analytics providers, advertising networks, and social media platforms.
– Social Media Platforms: If you interact with us through social media platforms or connect your social media account to our Services, we may receive information from the social media platform, including your profile information and interactions.
– Public Sources: Information available in public records or that you have made publicly available on social media or other platforms.
– Service Providers: Information from third-party service providers who assist us in providing and improving our Services, including analytics and advertising partners.
- How We Use Your Information
We may use the information we collect for various purposes, including:
– To Provide and Maintain Our Services: To facilitate account creation, manage user accounts, and provide customer support.
– To Improve Our Services: To analyze usage patterns, enhance user experience, and develop new features and functionalities.
– To Communicate with You: To send you updates, newsletters, marketing communications, and respond to your inquiries.
– To Process Transactions: To manage payments, fulfill orders, and provide related services.
– For Security and Fraud Prevention: To protect our Services, detect and prevent fraud, and ensure compliance with legal obligations.
– For Research and Analytics: To conduct research, analyze trends, and gather insights to improve our Services.
– To Comply with Legal Obligations: To fulfill our legal responsibilities and protect our rights and the rights of others.
- Sharing Your Information
We may share your personal information in the following situations:
– With Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
– For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
– With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
– With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
– For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Cookies and Similar Technologies
We use cookies and similar tracking technologies to monitor activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
- Types of Cookies We Use
– Session Cookies: We use session cookies to operate our Services.
– Preference Cookies: We use preference cookies to remember your preferences and various settings.
– Security Cookies: We use security cookies for security purposes.
– Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.
- Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
- Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
– Access: You have the right to request copies of your personal information.
– Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
– Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
– Objection: You have the right to object to our processing of your personal information under certain circumstances.
– Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
– Email: support@potentglobalsolutions.in
– Address: Potent Global Solutions A10, Parishram Park, Mindhoda Chokdi Dhulia cross road, Bardoli 394601. Gujarat.
This Privacy Policy was last updated on 01/01/2025.
- Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
- Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
- International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
- Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
- Contact Information
If you have any questions about this Privacy Policy, please contact us:
– Email: support@potentglobalsolutions.in
– Address: Potent Global Solutions A10, Parishram Park, Mindhoda Chokdi Dhulia cross road, Bardoli 394601. Gujarat.
– Phone: +91-9512512515
Thank you for taking the time to read our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.
- User Rights
In addition to the rights mentioned above, you may have the right to withdraw consent at any time where we rely on your consent to process your personal information. You also have the right to lodge a complaint with a data protection authority if you believe that your rights have been violated.
- Marketing Communications
You may receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.
- Automated Decision-Making
We do not engage in automated decision-making that produces legal effects concerning you or similarly significantly affects you. If we do engage in such practices in the future, we will provide you with information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
- Changes to Your Information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You have the right to request correction of any inaccuracies in your personal information.
- Data Breach Notification
In the unlikely event of a data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so. We will take all reasonable steps to mitigate any potential harm to you and to prevent future breaches.
- Consent
By using our Services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.
- Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Surat.
- Acknowledgment
By using our Services, you acknowledge that you have read this Privacy Policy and understand your rights and obligations regarding your personal information. You agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Thank you for trusting us with your personal information. We are dedicated to safeguarding your privacy and ensuring a secure experience while using our Services.